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WHAT PEOPLE ARE SAYING

Home Loan was started to help our customers achieve their goals, and we're proud of our track record. But don't take our word for it. Here's what some of our customers have to say:


"Working with Mario [Loan Originator] at Home Loan Investment Bank made the often rocky road of refinancing smooth and almost easy. Once we sent our information to Mario he reviewed it quickly, and promptly let us know if anything was missing. We were in Arizona, the property we were refinancing was in Maine, and Mario was in Rhode Island, but working with Mario was like working with a next door neighbor!"

– Dave M.


 "In this day and age, it is rare to find true kindness, consideration and courtesy. Emily [Loan Originator] was all of those things and more. I just wanted you, her manager, to know what a really excellent job she did for us. Thank you.

– D. Gayle & Robert W.


"This is just to thank you for all of your help. We finally closed on the houses! Please know that we are very thankful to you for helping us achieve a 'new' dream in America. My husband came to America 18 years ago with one dollar in his pocket and now he owns three houses... thanks to Home Loan Bank."

– Carolina B.


"Thanks to Kristin [Loan Originator] and your bank loan, this New Year is certainly looking brighter for me and my children. I know that I am one of the many thousands of people your bank deals with on a daily basis, but I never felt like a number or an account."

– Maggie C.


"I am writing to thank your for the opportunity for us to finally bring our previously high mortgage rate down. Due to financial difficulties over the past several years, until now we have been unable to do so. The opportunity your institution has made available for us is making all the difference in us securing our financial future."

– Karen T.


 "Thank you so much for all your help on our recent loan. Your professionalism, knowledge and great customer services made it all happen."

 – Frank and Eileen S.


"I closed on a home refinance with Home Loan Investment Bank in May. Mario [Loan Originator] made the process easy and painless. Mario and Home Loan were great to work with. It was just like your neighborhood bank on the phone and over email, and they were always available to move the process forward. This was truly a once in a lifetime refinance opportunity. I have the same monthly payment for a 15 year fixed mortgage versus my old 30 year fixed mortgage. Thank you. "

– Nils M.


"Thank you for superior professionalism and just plain human compassion throughout my refinancing process."

– Sonja S.


"I have been a Real Estate Broker for over 24 years, dealt with a lot of banks, bankers and brokers and I have never been treated so kindly."

– Evelyn B.


"Lance [Loan Originator] was extremely helpful, answered all of our questions promptly, whether asked by phone or fax, and his attention to detail and follow up were commendable. It may be a level of excellence that you expect from all of your agents, but we found it exceptional and worthy of comment."

– Harold S.


"We have told other people about the great way we were treated and about the smooth refinancing experience your company and Emily [Loan Originator] provided and have referred them all to you for help in refinancing their home."

–Gay and John B.

  
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TERMS OF USE

Home Loan Website Terms of Use

Please read our Terms of Use carefully, since they govern the use of Home Loan's website. We refer to Home Loan's website as "Website" in these Terms of Use.

Access to Website

Home Loan maintains this website to provide you with information about our mortgage loan products and services. From time to time we may make revisions to the Website Terms of Use.

By accessing this site you indicate your acknowledgement and acceptance of our Terms of Use. If you do not agree to our Terms of Use, please do not access this site or any of the pages herein.

Transmissions and communications to and from this website, even if done with the use of a secure Internet browser, may be monitored and intercepted by third parties, including firms that provide Internet security services and intrusion monitoring. Each user of this Website agrees that any information submitted to Home Loan shall be and remain the property of Home Loan, and that Home Loan is free to use this information for any legal purpose associated with mortgage lending.

Safeguarding of Website and Protection of Information

Home Loan maintains strict policies and procedures designed to protect the privacy, confidentiality and protection of all non-public personal financial information that we collect. Submission of information in loan applications is accorded the highest level of protection. We strictly govern access to all information on a need-to-know basis, and we maintain a comprehensive Information Security Risk Program. Home Loan's use of customer information is governed by strict regulatory guidelines and includes written plans and procedures for access control, customer account protection, security breach prevention and incident response, disaster preparedness and guidelines for intrusion detection. (See Customer Privacy Statement).

Information Collected in Connection with Visits to Website

When you visit our Website, Home Loan may use standard website tracking software to collect non-identifying information about consumer site visits. This is done through using an information management tool referred to as a "cookie". A cookie consists of a small amount of data that is transmitted between your computer and our server whenever you click on a link within our Website. Cookies provide a way for our server to recognize a previous request made by your web browser. Cookies do not provide any personally identifiable information about you, such as your name or e-mail address, but only provide us with general information about the dates and times our site was accessed, the web browser used, and the assigned numeric Internet Protocol (IP) address of each session. This information helps to provide us with summary statistics as to the level of interest in our Website, including which products, features and web pages are the most popular with consumers.

Copyright and Trademark Notice

The images, text, screens, design and web page displays appearing on this Website are owned by Home Loan, or others as indicated, and are protected by law. You agree not to copy, display, distribute, download, license, sub-license, modify, repost, reproduce, reuse, sell, transmit, create any derivative work from or otherwise use for public or commercial purposes, any information or materials from Home Loan's Website without the express written permission of Home Loan. Unless otherwise noted, all other trademarks, service marks, and logos used on this site are the property and trademark, service mark, or logo of Home Loan or others as indicated.

Indemnity

Each user of this Website agrees to indemnify Home Loan, any affiliate or subsidiary companies, its management, employees, agents and/or directors harmless from and against all claims and expenses, including attorneys' fees, arising out of the use of this Website and the content herein.

USA Patriot Act Statement

To assist the government in prohibiting the funding of terrorism and money laundering activities, we are required to verify information that identifies each person who opens an account. When you apply for any product offered by Home Loan, your name is required to be matched against a computerized list of persons wanted by the U.S. Department of Treasury's Office of Foreign Assets Control (OFAC). Home Loan conducts this review at the time the credit report is obtained, so as to prevent any inconvenience to consumers. We thank you for your understanding and for joining us in securing a safer tomorrow.