FREQUENTLY ASKED QUESTIONS
ABOUT THE AFFINITY CLUB

Q. How does the program work?
A. The Affinity Club can be offered to your employees via direct mail, visits to your place of business, or via the Internet. Some companies select all three methods of communication while others choose just one. It's all up to you!

If you decide to have us contact your employees via a mailing, your Home Loan account manager will handle all of the details including stuffing envelopes, dropping the envelopes in the mail, and paying for the postage. All you need to do is provide us with your letterhead and envelopes and we'll do the rest!

If you decide to welcome us into your place of business, we will setup a small booth. A Home Loan Advisor will hand out literature highlighting all of the benefits to your employees, including an Affinity Club discount card that can be used at several major hotel and car rental companies nationwide. He or she will also be available to answer any mortgage, home loan and credit questions from your employees.

If you decide to place a Home Loan Affinity Club banner on your intranet, all of your employees who click on the banner will be directed to a customized webpage that highlights all the Affinity Club benefits they are eligible to receive. Once on the webpage, they will also be able to navigate through the Home Loan site to learn more about all that Home Loan has to offer.

Q. How much work is involved for our company's HR department?
A. None. The Affinity Division at Home Loan will handle all of the details. We will create the necessary letters, emails, memos, posters, and other materials you need. With the Affinity Club, you receive an employee benefits program that is seamless and non-intrusive to your daily activities.

Q. How will you communicate with our employees?
A. However you'd like us to. We can use emails, posters and/or messages in paychecks to alert employees of the Affinity Voluntary Employee Benefits Program. We welcome any other suggestions you may have to make each visit successful.

Q. Is the Affinity Club tied to payroll deductions, similar to other benefit programs?
A. No. The Affinity Program is a voluntary employee benefits program that requires no technology integration whatsoever.

Q. How will our employees receive the newsletters?
A. Your employees can receive newsletters online, through the mail, or your Affinity Account Manager will deliver them to you in person for you to pass out as you choose. The choice is up to you!

Q. How will I know how successful the program has been?
A. An Affinity Account Manager will provide you with feedback after every onsite and quarterly for all of our online only partners.

Q. Do you have any benefits that ALL my employees can take advantage of?
A. Yes. ALL of your employees can access hotel and travel discounts at national chains such as Avis, Alamo, Radisson and Ramada just for being an Affinity Club member. All members will receive an Affinity Club card along with a username and password to access hotel and travel discounts online.